Knowledgebase

Transferring your domain from 1and1.com

This tutorial is to help you get started when you are ready to start transferring your domain from 1and1.com to another domain registrar.

There are several things that must take place before you can begin to transfer your domain name. Once they are done you can begin the domain name transfer at the home website for the new domain name registrar where you want your domain name transferred to.

This tutorial assumes that you have a domain already registered with 1and1.com, and we are going to start on their home page.

The first thing you must do is make sure the domain name is not locked or prevented from being transferred out of the current registry. Begin by logging into your 1and1.com account.

  • Click on Manage Domains on the left hand side to open the Domain Overview page.
  • Go to Transfers from the menu in the middle of the page and click show next to *Lock/Unlock Domains*.
  • Select the domain you wish to manage from the list and click Next.
  • Select the radio button in front of Unlock and click OK.
  • You will now get a confirmation screen showing that the unlock action was successful and the domain is now ready to be transferred.

There are several other things that need to be done while you are logged into your account:

  • Ensure privacy protection has been disabled for the domain name before trying to transfer it.
  • You should verify that your contact info is correct and up-to-date both at the current registry and the Whois database.
  • You also should obtain what is called the EPP code or the Auth Code (it may be called a different name).

It is the authorization code that allows the registries to permit the transfer of your domain name. This code needs to be given to your new domain registrar to begin the transfer process. When finished, click the log out link in the right hand corner.

You are now ready to visit our website to initiate the domain transfer request. For additional assistance, contact us by submitting a support ticket.

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