Knowledgebase

Transferring your domain from StarGate.com

This tutorial is to help you get started when you are ready to start transferring your domain from StarGate.com to another domain registrar.

There are several things that must take place before you can begin to transfer your domain name. Once they are done you can begin the domain name transfer at the home website for the new domain name registrar where you want your domain name transferred to.

This tutorial assumes that you have a domain already registered with StarGate.com, and we are going to start on their home page.

The first thing you must do is make sure the domain name is not locked or prevented from being transferred out of the current registry. Begin by logging into your StarGate.com account.

  • Click on the Domains link at the top of the page and from the drop-down menu, click on List Last 10 to open a page with your domain listed.
  • Select the domain you wish to manage.
  • Click the *Domain Name - Click to Manage* link in the box with the domain name. This will open a management console.
  • In the second section, click on the Lock/Unlock button.
  • Now you need to Un-check the box in front of the *Customer Lock*.
  • Click Update which will display a screen that says the order has been modified successfully.
  • The lock has now been removed from the domain name so it can now be transferred to another domain registry.

There are several other things that need to be done while you are logged into your account:

  • Ensure privacy protection has been disabled for the domain name before trying to transfer it.
  • You should verify that your contact info is correct and up-to-date both at the current registry and the Whois database.
  • You also should obtain what is called the EPP code or the KEY Code (it may be called a different name).

It is the authorization code that allows the registries to permit the transfer of your domain name. This code needs to be given to your new domain registrar to begin the transfer process. When finished, click the sign out link on the right hand side of the page.

You are now ready to visit our website to initiate the domain transfer request. For additional assistance, contact us by submitting a support ticket.

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