Knowledgebase

How to set-up email forwarding

This tutorial will teach how to set up email forwarding which is sometimes called an email redirect. Forwarders allow you to send a copy of all mail from one email address to another.

This tutorial will assume that you are already logged into your cPanel. If you are having problems doing that or don't know how, please view the tutorial named: How to log into cPanel.

On your cPanel main page scroll down to the section called mail and click on the forwarders link to load the forwarders screen. At this page click the button called Add Forwarders to take you to a screen that begins with address.

Enter the prefix of the address you wish to forward. If you have more than one domain in your account (for example, a parked domain or add-on domain) be sure to choose the correct domain from the pull-down menu for which you want to create your forwarder.

In the next box enter the email address where you want these emails forwarded to then click the add forwarder button. That's all there is to it. You will be taken to a confirmation screen where you can verify that the correct address is being forwarded to the place you wish it to go.

Now, email sent to the original email address will automatically be redirected (or forwarded) to the new address of your choice. Click the go back button to see your forwarder listed. If you need to delete the forwarder, just click on the delete button under the functions heading. If you wish to create new or additional forwarders, click on the add forwarders button.

In addition to setting up email forwarders you can also set up domain forwarders. This means that all the email sent to any address within a domain would be forwarded to a specific email address. You would do it basically the same way, just start by clicking on the Add Domain Forwarder button.

You can now click the home link in the upper left corner and return to the main cPanel page or to exit cPanel use the logout link in the upper right corner. Remember, if you are using a public computer, ALWAYS logout of cPanel before closing.

For additional assistance, contact us by submitting a support ticket.

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