How to backup your website

Regular backups of your website are the best way to assure you are protected from loss. This tutorial will assume that you are already logged into your cPanel. If you are having problems doing that or don't know how, please view the tutorial named: How to log into cPanel.

On the cPanel main page scroll down to the files section and click the backup link to load the backup screen where you can backup and/or restore the files in your hosting account.

If you scroll down the page you will find the manual backup section. There are several ways to backup your files depending on which files you want to backup. You can perform a backup of the home directory, a MySQL database, or you can backup files only in specific subdomains or filters.

You can also perform a download/generate full backup in this section at the click of a button. Clicking the full backup button will take you to a full backup screen that lists available backups for download. From the drop-down box, set your back up destination. You may choose from remote FTP server, remote FTP server (passive mode transfer) or secure copy. In the next box enter the email address where you want a complete report of this backup to be sent. Fill in the other boxes as requested and click the generate backup button. This will send you to a verification screen to confirm that the backup is in progress and that you will receive an email upon completion.

To backup a home directory to your computer click on home directory in the downloads section and a file download box will load. Click OK to backup the home directory to your local computer.

To restore a home directory backup, click on the browse button next to the box marked restore to open a file upload box. Locate and select the backup file you wish to restore then click the open button. This will take you back to the backup main page for you to click the upload button. A screen will then open showing files are being restored.

This works the same for the other options in the backup section. You can backup your files as often as you desire.

You can now click the home link in the upper left corner and return to the main cPanel page or to exit cPanel use the logout link in the upper right corner. Remember, if you are using a public computer, ALWAYS logout of cPanel before closing.

For additional assistance, contact us by submitting a support ticket.

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