How to use web disk in cPanel

The web disk allows you to easily drag and drop files to your hosting account. This tutorial will assume that you are already logged into your cPanel. If you are having problems doing that or don't know how, please view the tutorial named: How to log into cPanel.

Web disk allows you to drag and drop files easily from your computer to your hosting account as if your account was part of your home computer. You can also navigate through the files in your hosting account just as you do the files on your local computer. Scroll down to the files section on the main page of your cPanel and click on the web disk link to load the web disk accounts main page.

You will find a section called Create Web Disk Account. In the first box enter the username you want to use for login. If you have more than one domain such as a parked domain or an add-on domain, make sure you use the drop-down menu to select the correct domain to create the web disk account on. Enter a password, then re-enter it to verify it is correct then click the create button. This will take you to the confirmation screen to verify that you have successfully set-up a new web disk account. Click the go back link and you will find your new account listed in the web disk account manager.

The manager has a button called Access Web Disk, click that button for your new account. The page that opens will give you the choice of three operating systems, you need to choose the one that you'll use to view web disk. Main headings are:

  • Apple Operating Systems
  • Microsoft Operating Systems
  • Linux/BSD Operating Systems

Each has a drop-down list of different systems. Find your system and follow the directions given in the display box. There is a link to click to create a desktop shortcut and a pop-up will open to start running the script. Click OK and you are now able to launch web disk using the icon on your desktop.

You can now click the home link in the upper left corner and return to the main cPanel page or to exit cPanel use the logout link in the upper right corner. Remember, if you are using a public computer, ALWAYS logout of cPanel before closing.

For additional assistance, contact us by submitting a support ticket.

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