How to create a POP email account

This tutorial will teach you how to create POP email accounts, these accounts will be based off your domain name(s). This tutorial will assume that you are already logged into your cPanel. If you are having problems doing that or don't know how, please view the tutorial named: How to log into cPanel.

On your cPanel main page scroll down to the section called mail and click on the email accounts link to open the main email accounts page.

If you scroll down, you will see that there is already a POP email account listed as the default email account. This is the main account that every hosting account comes with and is the "catch-all" for all un-routed email that comes to your domain. This default account has no quota and cannot be deleted. We are now going to create a new account.

Find the first box in the section Add a New Email Account. If you should have more than one domain in your account (for example, a parked domain or add-on domain) be sure to choose the correct domain from the pull-down menu for which you want to create your POP email account.

Once you have selected the correct domain, enter the name of the first account you wish to create in the box that says email. This account can be whatever you choose. Your name or an employee name can go here, such as Alice, Bob, Nancy or you may put in a department name, such as sales, accounting or customerservice. It should be written as one word with no spaces. Give the account a password that you can remember and enter it again to verify it. If it is too weak, it will not be accepted and you will be prompted to try again. A strong password is very important to protect your email from hackers.

So now you have your email account:, .net, .org or .whatever). Now you need to decide how much space of your hosting package you are going to dedicate to your mail by using the option to set a quota limit of space. If you give it a set limit of MB and the box is full, you will get warnings to clean it out. You may also leave it as unlimited but if you don't remember to check and empty it off the server, you run the risk of using all your server space. After setting the quota, click on create account and you a have completed your first email account.

Click on the go back button and you will see your new address listed along with a list of actions that you may perform on that account. You can change your password, change the mail quota, delete the account entirely or even access webmail here. You can also configure an email client (Outlook, Outlook Express, Thunderbird etc).

After creating your first account you can repeat for as many accounts as your plan allows. Remember to record the passwords somewhere safe so that you will be able to access the email for reading later.

You can now click the home link in the upper left corner and return to the main cPanel page or to exit cPanel use the logout link in the upper right corner. Remember, if you are using a public computer, ALWAYS logout of cPanel before closing.

For additional assistance, contact us by submitting a support ticket.

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