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cPanel or Client Area?

Where do I go, do I need to go to my Client Area or my cPanel?

Sometimes it is hard to figure out where you really need to go to do things. Most people get confused at one time or another, so here is a little refresher that may help you remember the right direction to take when you are trying to pay your hosting bill, edit your website, read your email or to do just about anything associated with your website.

The Client Area

The Client Area is for the most part informational.

It requires a username (email address) and password to login. This is where you update your contact information, credit card information and any additional contact information. Your order(s) information is listed here and you place new order(s) from here, you can order domain names, services, and products. You can view details of invoices past and present as well as print and pay invoices.

You should submit your support tickets from here rather than from outside of the login so they will all be saved in your Client Area email account for you.

You can also see all emails that have been sent to you from LampNetworks back for a period of time set by LampNetworks, along with all orders, invoices and receipts.

The cPanel

The hosting cPanel control panel is functional.

This area deals with everything that controls your web site. It is where you set up your email accounts, read your webmail, turn on spam-assassin, create forwards, auto responders, and mx records.

You can backup, edit & upload files, control FTP, create additional FTP accounts, view your website stats, visitor logs, error logs, and create custom error pages.

cPanel is the place to go to set your site security, such as password protected directories, hotLink protection and the IP deny manger.

Here you can add-on domains, create parked domains, sub-domains, URL redirects and is the place to set up databases. cPanel has pre-installed software like Softaculous to auto install blogs, CMS, photo galleries and much, much more.

Hopefully, this inrtoduction will help you see a little more clearly the difference between the functions of the Client Area and the cPanel. The Client Area is INFORMATIONAL, and the cPanel gives your web site its FUNCTIONALITY.

For additional assistance, contact us by submitting a support ticket.

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