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How to configure an email account in IncrediMail

The purpose of this tutorial is to show you how to setup an email account in the desktop program IncrediMail so that you will be able to send and receive email.

The first step for setting up any email program is to create the email account. This is typically done through your web hosting account in the cPanel contol panel. If you need any assistance in setting up your email account, please view the tutorial: How to create a POP email account.

Let's assume you have created your new account and are now ready to configure IncrediMail. Begin by opening the IncrediMail program on your desktop, then:

  • In the top menu, click on Tools to open a drop-down menu. At the bottom of the drop-down list, click on Accounts.
  • Now click on the Add button on the right hand side to open the Account Wizard.
  • Check the radio button for *Let me configure settings* myself, then click Next at the bottom of the box.
  • The next screen is for your name and email address. In the first box, enter the name as you would like it to appear in the *from* field of outgoing emails.
  • In the second box, enter your complete new email address then click Next.
  • This next screen is for your Incoming and Outgoing mail servers (both the incoming and outgoing server settings are mail.yourdomain.com). For example: mail.abc123.net
  • In the drop-down menu at the top, select POP3 for server type, then in the first box enter your incoming server name.
  • In the second box, enter the name of your outgoing server. When you are done, click on Next.
  • You are now at the Username and Password screen. On the top line, enter the email username (this will be your email address).
  • On the second line, enter your email password then click Finish to be taken to the congratulations screen then click OK.

You are now back to the Mail Accounts window which is now showing your email account you just setup. There is one more step to complete:

  • Click on the Properties button on the right-hand side, then click on the Servers tab.
  • On this screen, check the (SMTP) Authentication box (the box reads: *My server requires authentication*).
  • Now click on the More Settings button to open a pop-up that is looking for your logon information for authentication. Most SMTP servers use the same username and password as the incoming servers, so check that radio button and click OK. Then click OK again.
  • This takes you back again to the Mail Accounts window where your account is successfully listed and ready to receive and send emails using IncrediMail.
  • Click the Close button.

SMTP authentication means that IncrediMail will logon to your mail server even when sending mail in order to make sure that you are the only one that can send emails from this account.

Remember, you must first create the account in your hosting cPanel in order for the email account to work. For additional assistance, contact us by submitting a support ticket.

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