How to configure an email account in Thunderbird

The purpose of this tutorial is to show you how to setup an email account in the desktop program Thunderbird so that you will be able to send and receive email without having to log into webmail.

The first step in doing this is to create the email account, you should have already done that through your hosting cPanel. If you need assistance doing this, please view the tutorial: How to create a POP email account.

Now that we have our account created, lets open the program Thunderbird and configure the settings:

  • In the top menu bar, click on the Tools link and from the drop-down list, click on Account Settings to open the Account Settings window.
  • Scroll down and click on the Add Account button to open the Account Wizard window.
  • Now select the Email Account option then click on Next to open the Identity window.
  • In the first box, enter the name as you would like it to appear in the *from* field of your Outgoing emails.
  • In the second box, enter your full complete new email address. When you are done, click on the Next button.
  • Your now at the Server Information window. Enter the Incoming (POP3) server name ( then click Next.
  • Now, at the User Name screen, enter the email username (it will be your complete email address).
  • In the second box, enter your Outgoing (SMTP) server name (both the incoming and outgoing server settings are When you are done, click Next.
  • Now enter a name for this new account so that you can identify it, for example, *Work Account*, *Home Account* etc. When you are done, click Next.
  • Congratulations, you have now entered all of the required information to set up your account. Verify that the information is correct and if everything looks right, click on Finish to complete the Wizard.

We now need to finish configuring the SMTP Outgoing mail server:

  • Under your new email account listed on the left hand side, click on the Outgoing Server (SMTP) link to open the Outgoing Server Settings.
  • In the box, click on the Default SMTP server that is listed, then click Edit which opens another small box.
  • In that box, where it says Server Name, you are to enter the Outgoing server setting (
  • Under Security and Authentication, check the box that says *Use name and Password*.

SMTP authentication means that Thunderbird will logon to your mail server when sending email as well as when receiving to make sure that you are the only one that can send email from your account. Most SMTP servers use the same username and password as the incoming (POP3) servers, so:

  • Enter your username in the box then click OK when finished.

We have now successfully set up Thunderbird to send and receive emails for this email account. You may add as many accounts as you wish but remember, you must always first create your accounts in your hosting cPanel or they will not work. For additional assistance, contact us by submitting a support ticket.

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