How to configure an email account in Outlook Express

Note: There are several versions of Outlook. Make sure which version you are using as they are all a little different.

The purpose of this tutorial is to show you how to setup an email account in the desktop program Outlook Express so that you will be able to send and receive email without having to log into webmail.

The first step in doing this is to create the email account, you should have already done that through your hosting cPanel. If you need assistance doing this, please view the tutorial: How to create a POP email account.

Now that we have our account created, lets open the program Outlook Express and configure the settings:

  • Once the program opens you will see a top menu bar, click on the Tools link then click on Account to open the Internet Accounts window.
  • Click on the Add button on the right hand side then click Mail to open the Internet Connection Wizard window.
  • Enter the name as you would like it to appear in the *from* field of your Outgoing emails then click on Next.
  • Now enter your full complete new email address then click on Next.
  • Your now at the email Server Names screen where you need to enter your Incoming (POP3) and Outgoing (SMTP) server names:
    • Choose POP3 for the incoming server in the drop down menu.
    • In the first box, enter the Incoming server name (both the incoming and outgoing server settings are
    • In the second box, enter the Outgoing server name ( For example:
    • Click Next.
  • In the Logon Information section, enter the email username (it will be your email address). The second box is for your email password.
  • Congratulations, you have now entered all of the required information to set up your account. Click Finish to complete the Wizard.

You have now been returned to the Internet Accounts screen where we need to do one more thing to complete the configuration:

  • Select the email account you just created in the list of accounts and click on the Properties button in the right-hand column.
  • On the first line of the property screen, you should change the name of the account to something more recognizable (work account, home account etc).
  • Now enter an organization name if applicable then enter a Reply To address in that box.
  • Now click on the Servers tab at the top then check the box for *My server requires authentication*.

SMTP authentication means that Outlook will logon to your mail server when sending email as well as when receiving to make sure that you are the only one that can send email from your account.

  • Now click on the Settings button.
  • Mark the radio button that says *Use same settings as my incoming mail server* then click OK.
  • Now click Apply so that the changes will take effect then click OK.

You are now ready to start receiving and sending email from that account in Outlook Express. Remember, that you must always first create your accounts in your hosting cPanel or they will not work. For additional assistance, contact us by submitting a support ticket.

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