How to configure an email account in Netscape

The purpose of this tutorial is to show you how to setup an email account in the desktop program Netscape so that you will be able to send and receive email.

We are going to assume that you have already created your new email address in your hosting cPanel. If you need assistance in doing this, please view the tutorial named: How to create a POP email account.

Remember, this program will NOT work if you have not created the email address already.

  • Open the Netscape Mail Program and start by clicking on the create a new account link in the middle of the main window to open the New Account setup wizard.
  • Make sure that the email account option is selected and click on Next.
  • Enter your name as you would like it to appear in the *from* field of outgoing emails in the first box.
  • In the second box, enter your new email address then click Next.
  • You now need to enter your Incoming (POP3) server name (both the incoming and outgoing server settings are, for example: Enter your server name in the box and click Next.
  • Now enter the complete email address as the username in the box then click Next.
  • The next screen will ask you to give this account a name. This is a name to help you identify which account it is, such as *Work Account*, *School Friends Account* and so on. Enter it into the box then click Next.
  • The last screen will ask you to verify the information you have given and if all is correct, click on Finish to exit the Wizard.

You are now back to the main screen and are almost done, except we need to configure the email properties.

On the left hand side, find the email account we have just created. It will be listed by the name you gave it, such as *Work Account*, *School Friends Account* or whatever name you chose. Click on the name of the account and in the main window, click on the View Settings for this Account. This is where we will edit the account settings:

  • On the opening page, in the box named Reply-to Address, enter a Reply to address (below that you can enter an organization if applicable in the next box).
  • Now look at the list in the left hand window. Under your email account find and click on the Outgoing Server (SMTP) link which will open a new window.
  • Enter your outgoing (SMTP) server setting in the first box (the name should be the same as the Incoming Server).
  • Check the box that says *Use name and password* to ensure that SMTP Authentication is used when sending emails.

SMTP authentication means that Netscape will login to your mail server even when sending and not just when receiving emails, ensuring that you are the only one that can send emails from your account. Most SMTP servers use the same username and password as the incoming (POP3) servers so enter the username again in the next box. Scroll down and click OK when finished.

You are now back at the main screen. You have successfully setup an email account and are ready to send and receive email from Netscape. You can add as many accounts as you wish but remember, you must create the email accounts in your hosting cPanel first or they will NOT work.

For additional assistance, contact us by submitting a support ticket.

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