How to create custom error pages

This tutorial will assume that you are already logged into your cPanel. If you are having problems doing that or don't know how, please view the tutorial named: How to log into cPanel.

There are different kinds of website errors. The most common error message is the 404 "Page Not Found" which is displayed when a visitor clicks on a malformed link or types in the URL incorrectly. In addition to the 404 Page Not Found error, other common error messages displayed by web servers are the 500 Internet Server error and 403 Forbidden message.

The 403, 404 and 500 are the HyperText Transfer Protocol status codes (Server Response Codes).

Error messages displayed by web servers are quite bland and offer no help to the visitor. This tutorial guides you through the process of creating custom error pages for your website.

On your main cPanel page scroll down to the advanced section and click on the error pages link to load the main error server response code lists that you can customize.

Select one and click on the link to load an editing page where you create your custom error page. You can include one or more of the listed tags to further customize the page. You can also use HTML tags in your page making it easy to match the look of your error page to the rest of your website.

Create your page by entering your text into the big block. For example: The page (then click on the "Requested URL" button) is unavailable. Scroll down and click the save button. You are now taken to a verification page showing that your error page is created. Click on the go back button.

The home link in the upper left corner returns you to the main cPanel page or to exit cPanel use the logout link in the upper right corner. Remember, if you are using a public computer, ALWAYS logout of cPanel before closing.

For additional assistance, contact us by submitting a support ticket.

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